Fusion Safety Incorporated

Fusion Safety Incorporated certifies that all individually identifiable information is kept confidential. We do not sell or disclose any personal information about our users. Information users provide us with is not distributed to any third party users.

All personal information collected by Fusion Safety Incorporated (including credit card information for some paid services) is kept in secure areas. Fusion Safety Incorporated uses secured server areas and advanced firewall technology to minimize the risk of individually identifiable information being compromised.

Personal information, such as name and email, are used primarily to recognize individual accounts. Occasionally Fusion Safety Incorporated will use individually identifiable information, like email addresses, in order to contact the user for technical support or provide product update and account information.

Methods of Payment

It's easy to make a purchase at our web store. For your convenience, we accept VISA, MasterCard, American Express and Discover. However we only accept cards that have been issued in Canada or the United States. Please note that all our advertised prices are in Canadian dollars. If you would rather not use your credit card online from your home computer, you can have your order processed by calling a customer service representative at 1-877-668-8926. Currently, we do not have discounts available for our education or charity customers customers.

Returning Products Purchased Online

Our goal is to ensure that you are completely satisfied with your purchase. When you receive your package, we ask that you examine it closely prior to opening the factory sealed product packaging. If you are not satisfied with your order, you may exchange or return your product by mailing your product with a copy of your emailed invoice to:

Fusion Safety Incorporated
Suite 185, #171 - 5005 Dalhousie Drive NW
Calgary, Alberta T3A 5R8

Before mailing your product please call our Toll Free number 1-877-668-8926 to receive your RMA number.

IMPORTANT: Packages returned without an RMA number will be refused. Your RMA number is valid for 14 days. Simply return the product in the same condition as when you purchased it, with all manuals, accessories, and the packing slip. We would be pleased to exchange or give you a refund up to 30 days after your receive your order.

Shipping and handling (S&H) charges are non-refundable; however, we will gladly refund your original shipping cost if you are returning an item because of an error on our part, or we have determined that the product is defective.

All products (both defective and non-defective) must be returned in their original purchase condition, with the original packing material, blank warranty cards, manuals and any other item or accessory provided by the manufacturer. IMPORTANT: In the event that a returned order has items missing, the order may be refused, or the value of the missing materials may be deducted from the total credit amount.

On purchases made with a credit card, the same card used to make the purchase will be credited with the refund. The credit will be made within 5 to 7 business days of us receiving and verifying the returned merchandise.

Purchasing by Minors

For the protection of our shoppers, it is our policy to not sell to minors. If you are under the legal age of majority and wish to purchase from our online store, please have a parent or legal guardian make the purchase for you.


We do our best to provide you with the most up-to-date and accurate information. In the event that an error does occur, we reserve the right to correct or cancel an order at any time, and/or edit an order to reflect the correction, and/or correct the error on our web site. In the event that you are shipped an incorrect product, we will gladly accept the unit back and offer you a full refund.



T (403) 313-1345


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